My complaint is, on March 8th. My luggage was delayed from Chicago, my destination was Dane County Airport Madison Wi. When it had arrived, it was sent. Nonetheless, the baggage were ruined and taped up. I known as in a very criticism straight away. I were givin a number of phone quantities along with the firt just one was merely a recording to leave my cellular phone and someone would get back again to me.
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To whom it might problem. I was pretty disappointed with The client service which was supplied by one of many flight attendants. (Flt. no. 408 from DCA to PHX) Pretty Impolite and UNPROFESSIONAL) Definitely not as well mannered as the films that are proven ahead of the flight leaves. She must have still left her Mind-set at home since I was not the sole passenger on this flight that experience her wrath. The flight attendants title is Cher. I had been touring in a very large team on small business and will certainly think 2 times about utilizing your airlines. The guide flight attendant was incredibly apologetic even so this should not have happened in the first place.
AA missing my baggage in Miami by not owning it with me on my flight to Talahassee, Fl and Once i lodged a grievance they gave me a file locator to examine position. It took three times for getting my baggage and I needed to travel to Panama Metropolis Aprt to obtain my luggage after Tallahassee Aprt acquired it and despatched it to Atlanta then to PC by Delta.
I really like AA but please ensure that they ensure things like the enjoyment along with other issues are extensively checked…..specifically for the extensive haul.
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I understand that it might be a while ahead of USAIR and American software program might be synched. But, there isn't any basis for your brokers being so disconnected.
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after a delayed flight away from Detroit simply because there wasn’t a running PA technique( which we had been explained to was FAA obligatory). We reloaded on the exact same airplane and flew to Dallas above 2 several hours later on. ( the flight attendants had to walk the ailes to speak). our flight was to leave at 600am. we at last still left at 1145am. On arriving in Dallas we were rushed to our following gate for Denver. Upon arriving in Denver late afternoon, we had no luggage. We ended up instructed it would be on on the list of following 3 flights from Dallas.
Speaking using an American Airways consultant is really a problem. Did you go in the identical hassle or was you working experience far better that most. Share your feelings with us.
My husband and I had flight reservations for nowadays (March 15, 2014) and after a regime coronary heart scan on Wednesday of the 7 days, he was diagnosed having a significant heart dilemma. On Friday, March fourteen, 2014 he experienced to possess a coronary heart catherization and it was difficult for us to go on our getaway. I identified as American Airways Consumer Service and was nicely told “tough luck”.
i have had horrible activities with american Airways. i can’t even charge their purchaser service mainly because it is much have a peek at these guys below a 1 star. buyer relations Reps are rude, brief, and unfriendly.
I'm at present on a flight from JFK to LAX on American Airlines (flight 0019) and was Incredibly frustrated that I Pretty much missed the flight due to extraordinarily LONG traces to get by way of security. For my 11:00 struggle, I arrived on the airport at 9:forty five — delighted to own plenty of time and energy to reach my gate, or so I assumed; I scarcely produced it to the flight and I had been the last 1 in the doorway without having time for you to get drinking water or make use of the restroom.